Service Operations Excellence Strategy Map

Service Operations Excellence

As Customer Relationships becomes increasingly strategic asset, the need for a delivering flawless service becomes even critical.
 

Delivering such a strategic service requires a will to orchestrate a converged, complex, specialized operational service infrastructure that customer success remains consistent and perpetually sustainable.

Critical Success factors include:

• Converged and Specialized Infrastructure
• Integrated, Rationalized and Optimized Business Critical Processes.
• Drive customer awareness. .
• Create valid competitive differentiation. 
• Focus executive attention. 
• Continuous Improvement.
• Operations and Service Organizational Development.

The following Strategy map identifies the critical areas that must be considered to achieve Service Operations Excellence.



 Click to enlarge

 

 

For more  information Contact:

Kanwar Singh

Kanwar@incexecs.com

www.linkedin.com/in/kanwarsingh7